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The majority of customers can store a card or bank account with RefUp and have charges automatically deducted. For customers that cannot, their referee organization can enable invoice payments. When invoices are enabled the payment process happens in three steps:
  1. On the day of the match, the referee organization is charged the full amount of the officials’ fees. The customer is sent an online invoice for the officials’ fees plus an invoice fee.
  2. Officials are paid normally after completing requirements.
  3. When the customer pays their invoice, the referee organization is reimbursed the full amount of the officials’ fees.
The invoice fee is 7% of the total officials’ fees. Invoices are due 45 days after creation. If a customer does not pay their invoice by the due date, their upcoming requests for officials will be removed and they will not be able to request additional officials.
  • Enable or disable Invoices
  • View Invoices
  1. Navigate to Management - Organizations
  2. Click the icon next to the organization
  3. Click “Enable Invoices” under Payment Source:
  1. To remove invoice payments and require the organization to enter a card or bank account, click “Disable Invoices” under Payment Source:
The organization’s upcoming requests for officials will be removed and they will not be able to request additional officials until they enter payment information.